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Loyalty Rewards Program

To give a little something back to all of our loyal customers who support Figureland, all you need to do to earn Loyalty Rewards is to register an account with us and you will start earning points on purchases once you have logged in to your account and you place an order, but ordering as a guest will not earn Loyalty Rewards.

You can view Loyalty Points earned once you have logged in to your account.

To set up an account, you can click the following icon  which is also shown at the top right corner of the website and click Create Account or place your first order and the option to set up a new account will be shown during the checkout process.

Important Note: Loyalty Points can only be viewed during the checkout process once an item has been added to the shopping cart plus if using Klarna as your payment method, Loyalty Points will not currently work with Klarna so please use ClearAccept or PayPal.

To earn Loyalty Reward points, simply place your order and once completed you will earn your points which can be used to purchase products or used as discounts on purchases. 

You can save and build up the points earned if you wish to claim even more off any future purchases because we do not use an expiry date so your Loyalty Reward points will remain in your account until they are ready to be used.

Our Loyalty Rewards program is a completely FREE service that we offer to account holders only.

Additional points may be rewarded as seasonal bonus incentives like during the Christmas or Halloween periods and could include such bonuses as Double Reward points or spend over £100 and receive 'X' amount of points.

Loyalty Reward Point Value

For every £1.00 spent, 1 point will be earned and 1 point is worth £0.02 which is double the amount most competitors offer.

Loyalty Rewards Are Not Earned For the Following

Points are not earned on shipping costs.

If an order is returned or cancelled, the points earned will be deducted but if an order was placed using points, the points will be added back to your account.

How To Spend Loyalty Reward Points

Loyalty Reward points will be shown during the checkout process and can be selected as payment or part payment so if there are enough points earned, you can pay for your order with points.

Loyalty Rewards On Pre-Orders

You can earn Loyalty Rewards on Pre-Ordered products once completed but they will be lost if the order is cancelled.

Loyalty Rewards Terms and Conditions

Once a customer has signed up and registered an account with Figureland, they will automatically start receiving Loyalty Reward points on every purchase completed.
Points can be used to purchase an item or used as a discount on any order.
Points cannot be exchange for cash or transferred between individual accounts. 
Points earned can only be used on purchases when buying products from the Figureland website and they cannot be used on any other selling channel we use or may use in the future, which includes eBay, Amazon, Craigslist or Gumtree etc.

If any order is lost or stolen once dispatched, any points used will be added back to your account.

Loyalty Reward points are only for personal and consumer use.

Figureland reserves the right to remove points from customer accounts in the event of abuse being identified or suspected. 

Figureland has the right to withdraw the Loyalty Rewards program without notice.

Points are not earned if you order as a guest, you must register an account with us to earn and use Loyalty Rewards.