Terms and Conditions

These terms and conditions govern your use of the Figureland website. Please read our Terms and Conditions in full before you use this website. If you do not accept these Terms and Conditions, please do not use this website. Your continued use of this website confirms you accept these terms.

Website Access
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of Website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website Uptime
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor Provided Material
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offense, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Payment Process
1.9 At Figureland we currently accept payments with Klarna, Sage Pay, PayPal, Credit and Debit cards, Cheques and Postal Orders and also by telephone and when you purchase products from this website your details are secure. If paying by Cheque or Postal Order please make this payable to Figureland and enclose a printed document or written notice listing your order number, details of items purchased and include your name, full address including your postcode and contact details including an email address and/or a contact telephone number if available.

1.10 When your order has been processed and the authorisation of your Card payment has been cleared and to ensure there are sufficient funds for the transaction, your purchased products will be shipped.
1.11 At Figureland we do not keep any of your Credit or Debit Card data during online payment processes because we only use payment service providers and at present these include Sage Pay and PayPal which are two of the largest payment industry compliant security organisations and they offer fully secure facilities for holding customers confidential data.

1.12 When you get to the final check out on the Figureland website, you are requested to confirm your order and will then be transferred to a secure page for the Sage Pay payment process and with PayPal payments you will be redirected to PayPal and once your payment has been processed you will be redirected back to the Figureland website where you can continue to browse more products or log out if you have an account.

1.13 If for any reason your card payment is declined, you may be required to try an alternate method of payment but if this is a problem and you still wish to purchase the goods requested, please contact us right away and confirm that you would like us to hold them for you or they will be placed back into stock. If we do hold them for you, we will only hold them for a grace period of seven calendar days from the date you contacted us and if payment has not been received during this grace period, they will be placed back into stock and the unpaid order will be cancelled.
1.14 If paying by PayPal, PayPal advertises itself as the safer, easier way to pay and get paid online. The service will allow anyone to securely pay in any way they prefer which includes card payments, bank accounts, buyer credit or account balances, without sharing financial information and once your payment has been processed through PayPal and we receive confirmation that the funds have been transferred, we will ship your goods.

1.15 You can view all product prices and delivery charges in UK pounds sterling or choose the currency converter to change the currency. Your payment card company will also perform any currency conversion.

Links To And From Other websites
1.16 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.17 Any party wishing to send or add any link from the Figureland website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.18 By linking to this website in breach of clause 1.17 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

1.19 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.20 All material contained on this website is provided without any warranty of any kind. You use the material on this website at your own discretion but not for commercial purposes, that is illegal unless authorisation is given to do so, please read clause 1.21 below for more information.

Ownership Of Rights
1.21 All rights, including the registered Figureland Trademark, copyright and intellectual property on this website are owned by or licensed to Figureland including all images specially rearranged, edited, designed, resized and compressed only for the Figureland website with permission granted by the manufacturers to do so.
Any use of this website or its contents, which includes copying or storing any part of it in part or in whole, other than for your own personal or non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose. If you wish to place a link to this website, you must contact us first for permission and state where you will be placing the link. Any website found to be in breach of clause 1.21 will/may be contacted and required to remove the stored information or face possible legal action.

1.22 All other trademarks or images that may appear on the website, on leaflets or brochures, in catalogues, newsletters or any other promotions or advertisements are the property of their respective owners including those used on many of our images.

Content Information
1.23 We take pride in providing you with as much information as we can about each product including accurately detailed descriptions which is gathered from the manufactures, quality images and possibly videos. We do the best we can to make sure that the prices listed are correct at the time of publishing.
All the weights and dimensions listed about each product are approximates only but we do try to weigh most of the products ourselves.

1:24 Some products may require or will come installed with batteries so please remember to check the product description and your countries restrictions.

1.25 We are always looking to improve the website so your shopping experience is more enjoyable and the navigation around the website is easier and more user friendly and we are always open to suggestions

1.26 Figureland reserves the right to change any part of this website as well as the terms and conditions, the policies and the overall design.

Exclusion Of Liability
1.27 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.28 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law And Jurisdiction
1.29 These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Figureland Company Details
1.30 Figureland is a registered UK company based in Herne Bay, Kent, United Kingdom.

15 Fernlea Avenue
Herne Bay
United Kingdom